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by CH & Co.

About Us

KACE is a platform developed by CH&Co, a global Management Consulting firm dedicated to Financial Services.
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Since 2009, CH&Co has been expanding in Europe, Asia and Americas with 10 offices and 300 consultants worldwide.
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Our deep expertise in Financial Crime – KYC remediation and transformation programs in particular – combined with our Innovation Lab capabilities have enabled the creation of KACE.

Our Solution

We are a team of KYC experts and technology aficionados.
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Our KACE solution is a one-stop-shop for Financial Institutions aiming at automating KYC case management, workflow, capacity management and business process monitoring into a single platform, 100% compatible with the Financial Institutions’ 
legacy systems.
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Our mobile-friendly platform is tailored to your organization, processes and infrastructure by our experts.

We Answer industry pain points

  • Stringent and quickly evolving KYC requirements depending on client types and jurisdictions

  • Usage and maintenance of manual files and checklists – because it is financially not viable to integrate detailed operational checklists in ageing legacy tools

  • Complexity of workflows and communications between multiple teams involved in onboarding and periodic reviews

  • Lack of visibility on the end-to-end productivity and cost of the Onboarding setup (e.g. lead and turnaround times, cost-per-KYC)

  • Time-consuming data archival, retrieval and overall audit trail

  • Poor data visualization & dashboarding, poor workload anticipation and anticipation of bottlenecks

PROCESS MONITORING

Optimize task tracking, build case pipeline, track case status and secure step-by-step audit trail

CAPACITY MANAGEMENT

Manage team workload, monitor capacity, allocate work and anticipate bottlenecks

DOCUMENT COLLECTION

Automate generation of document checklists for each case, optimize tracking of collection process

DASHBOARD

Optimize task tracking, build case pipeline, track case status and secure step-by-step audit trail

AGILE ORGANIZATION

Adjust your organization while anticipating production peaks, optimize team configuration by case

KYC ANALYTICS

Historical data-driven insights and statistics to enhance decision-making

The Bank traditionally uses a legacy tool with high-level workflow steps. It does not reflect the working processes of the teams and therefore gives inaccurate reflection of the status
Head of Client Due Diligence
Head of Client Due DiligenceKACE enables management decision making by having access to real-time granular data that is showcased in tailor-made dashboards
Before, we were organizing 30 minute weekly meetings with the whole team - 20 people in the due diligence team - to discuss the case allocations. This process would require heavy involvement from the team leaders but was also very time consuming for the entire team
KYC Operations Manager
KYC Operations ManagerKACE enables to reduce drastically the time spent by team members on allocating and managing cases within the team, freeing up the time of other users to focus on the real work
4-eye checkers would try to formalize their findings through emails. The emails would pass through multiple users, each with their individual styles of responding to findings. Multiple users would put screenshots and comments in the same email
KYC Operations Manager
KYC Operations ManagerKACE streamlines the review process by creating a specifically-tailored "reviewer" interface, allowing them to reduce time spent and improve data quality

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Get In Touch

Suite 1205-06, Kinwick Centre, 32 Hollywood road

Central, Hong Kong

+85239043030

 kace@chappuishalder.com

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